Take Action: Treatment Coordination for a Successful Dental PracticeENGAGEMENT Whether you're answering the phone or conducting the new patient exam, the excellence of your systems and performance of your winning team influence your new patient to start treatment. Doctor confidence and soft skills will further motivate you to take action and advocate your dentistry leading the patient to begin care. CONVERSION With consistency of follow up, most exams will schedule. Ask questions to eliminate patient roadblocks and