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Customer Service: Providing a 5 Star Experience
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Customer Service: Providing a 5 Star ExperienceCourse Description: How would you like to be treated? Learn how to provide a five star service experience for the older people in your care home. Learning Outcomes: After completing this course, participants should be able to: Appreciate service as a fundamental philosophy Implement specific service strategies: the hospitality model going the extra mile exceeding expectations demonstrate courtesy under promising, over delivering Who is this course
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Customer Service: Providing a 5 Star Experience
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