Person-Centered Leadership: An American Approach to Participatory ManagementWhy hasnt Total Quality Management (TQM) worked as well in the United States as it has in other countries? In the US employees seem to prefer recognition of individual achievement over recognition of the work team. Could the North American cultural emphasis on the individual be a crucial factor? This book demonstrates that the recent participatory management failures are the result of a lack of appreciation for the cultural role of rugged